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Your Privacy and Confidentiality

Ensuring Your Privacy and Confidentiality

At Jack Norwood Psychotherapy, we understand the importance of privacy and confidentiality in the therapeutic process. We are committed to providing a safe and secure environment where you can openly explore your thoughts, emotions, and challenges. This page outlines our confidentiality agreement and ethics statement, which govern how we handle your personal information and uphold professional standards.

Confidentiality Agreement:

1. Your Privacy Matters: We respect your right to privacy and understand the sensitive nature of the information shared during therapy sessions. All communication and disclosures made during our sessions will be treated with the utmost confidentiality.

2. Professional Obligation: As licensed psychotherapists, we are bound by legal and ethical obligations to maintain the confidentiality of your personal information. This obligation extends to all aspects of our therapeutic relationship, from in-person sessions to any digital communication.

3. Information Disclosure: We will not disclose any information about you or your therapy sessions to third parties without your explicit written consent, unless required by law or in situations where there is an immediate risk of harm to yourself or others.

4. Digital Communication: While we may use digital communication tools for scheduling and administrative purposes, we take great care to ensure their security and protect your privacy. However, we encourage you to refrain from discussing sensitive or personal matters through digital channels.

5. Minors and Parental Consent: For clients under the age of 18, we require parental or legal guardian consent for therapy and will involve parents or guardians in the treatment process to ensure the well-being of the minor.

Ethics Statement:

1. Competence: Our therapists are licensed professionals with extensive training and experience in various therapeutic modalities. We are committed to providing competent and evidence-based psychotherapy services.

2. Non-Discrimination: We are dedicated to fostering a safe and inclusive environment for all individuals. We do not discriminate based on race, ethnicity, gender, sexual orientation, religion, or any other personal characteristic.

3. Informed Consent: Before commencing therapy, we will explain the therapy process, potential risks, benefits, and limitations, and obtain your informed consent for treatment.

4. Boundaries: We maintain appropriate professional boundaries during therapy sessions, ensuring that our focus is on your well-being and therapeutic progress.

5. Continuing Education: To provide the best possible care, we continually engage in professional development, staying up-to-date with the latest research and therapeutic techniques.

6. Client Welfare: Your well-being is our priority. We will make every effort to support your growth, provide empathy, and offer a non-judgmental space for you to explore your feelings.

7. Dual Relationships: To prevent any potential conflicts of interest, we avoid engaging in dual relationships with clients that could compromise the therapeutic alliance.

We believe that a strong commitment to confidentiality and ethical standards is fundamental to a successful therapeutic journey. By creating a space of trust and openness, we aim to support you in achieving personal growth and emotional well-being.

If you have any questions or concerns regarding our confidentiality agreement or ethics statement, please do not hesitate to reach out to us. Your comfort and trust are paramount, and we are here to assist you on your path to healing and self-discovery.

Jack Norwood, Accredited Member of the National Counselling and Psychotherapy Society

“The individual has always had to struggle to keep from being overwhelmed by the tribe. If you try it, you will be lonely often, and sometimes frightened. But no price is too high to pay for the privilege of owning yourself.”

– Friedrich Nietzsche

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Clinic Locations and Contact for Remote (online) Sessions


1A Buttermarket, Thame OX9 3EW

T. +44 (0)1844 212 829


9A Spittal Street, Marlow SL7 2PE

T. +44(0)1628 290 790